by Joe Jeffrey
Truma customers urged to act immediately over gas filter safety concerns
Truma has issued an important safety announcement pertaining to a material fault in windows of filter cups for the Truma gas filter, which could allow gas to escape freely into the atmosphere via the cylinder box, a result of which could cause gas deflagration and injury, it has been announced.
The fault is said to have arisen as a result of faulty processing by one of Truma’s sub-suppliers.
The issue, which is said to affect all filter cups produced since January 2012, has led Truma to issue the following safety advice to those who have a Truma gas filter fitted in their vehicle:
1) Shut down the gas system immediately
2) Contact your dealer or Truma and order new filter cups free-of-charge
3) Old filter cups are to be replaced with new ones
Customers affected have also been advised to contact Truma online or at their nearest dealership or Truma service partner in order to replace affected cups free-of-charge.
To request a replacement filter cup online, click here.
To find your nearest dealer or service provider, click here.
CaravanTimes urges those affected by the above-mentioned issue to act immediately.
