by Joe Jeffrey
Important video released shows how to exchange your faulty Truma filter cup following emergence of Truma filter cup gas issue
Following an urgent announcement from Truma pertaining to a material fault in windows of filter cups which could result in gas escaping freely into the atmosphere via the cylinder box, an important video has released explaining exactly how to remedy the issue by replacing your current filter cap with a new one.
The issue relates to all filter cups produced since January 2012, and the following safety advice has been issued by Truma:
1) Shut down the gas system immediately
2) Contact your dealer or Truma and order new filter cups free-of-charge
3) Old filter cups are to be replaced with new ones
Customers affected have also been advised to contact Truma online or at their nearest dealership or Truma service partner in order to replace affected cups free-of-charge.
To request a replacement filter cup online, click here.
To find your nearest dealer or service provider, click here.
