by Joe Jeffrey
Watch on to see how to exchange your faulty Truma filter cup
Truma has released a video showing how to exchange the filter cup on your gas filter following an important safety announcement pertaining to a material fault in windows of filter cups as reported earlier this week.
The issue, which could allow gas to escape freely into the atmosphere via the cylinder box, a result of which could cause gas deflagration and injury, is said to affect all filter cups produced since January 2012, and led Truma to issue the following safety advice to those who have a Truma gas filter fitted in their vehicle:
1) Shut down the gas system immediately
2) Contact your dealer or Truma and order new filter cups free-of-charge
3) Old filter cups are to be replaced with new ones
Customers affected have also been advised to contact Truma online or at their nearest dealership or Truma service partner in order to replace affected cups free-of-charge.
To request a replacement filter cup online, click here.
To find your nearest dealer or service provider, click here.
If this issue affects you, watch the video below to see how to exchange your filter cup.
