By William Coleman
Customer feedback and word of mouth is one of the most powerful forms of advertisement, proof of that in recent times has been the huge global success of TrustPilot and TripAdvisor. Recently Park Holidays UK have been given a top gold award verdict form their visitors. Following the 2018 Feefo Gold Trusted Service Park Holidays have now joined a small elite group who have been given this prestigious honour.
A lot of people turn to the internet when doing any kind of research on holidays, which is one of the best things you can use the web for, and a lot of people are now using a site called Feefo. Feefo is one of the world’s most trusted independent review websites. Their top gold award is only given to who achieve exceptionally high scoring.
Unlike most popular review websites you must be an genuine verified customer to submit votes that count towards Feefo’s top award. So you know that the people voting are genuine people and not just someone who did not like the breakfast they had and simply want condemn the place they visited.
Guest are able to make comment or criticism on any aspect of a company’s services, from the ease of the booking process to the way the staff treat you during your stay. Park Holidays UK scored very well across the board in all aspects which got them a huge thumbs up from consumers.
Last year, said Park Holidays UK director Tony Clish, the company invested over £20 million in new swimming pools and other leisure facilities across its 26 holiday parks:
“We have always been determined to provide the best quality and the best value to our holiday guests, and we are hugely proud that they have voted us this award,” he said.
“It’s especially pleasing because Feefo only accepts reviews from bona fide customers on its review website, so the credibility of the comments is never in doubt.
“They are exclusively from people who have booked with Park Holidays UK, and who have first-hand experience of the holidays and standards of service we offer.
“In other words, these reviews are simply what genuine customers feel about us – and we are delighted to be exceeding their expectations in so many different ways,” added Mr Clish.
Holiday Parks UK have a sites all over the country and provide caravan holiday homes and lodges which can be owned privately or rented for short breaks. A number of their parks also have touring pitches available.
2018 has more investment in store for the company’s leisure and entertainment facilities, said Mr Clish, which will help to ensure that the company meets and exceeds its already golden standards.
Other pampering bonuses include hotel quality linen on all of the beds which – other than for newspaper promotional bookings – are fully made-up on arrival.
More information about the group’s parks and details of holiday offers for the coming year can be found on Park Holidays UK’s website at www.ParkHolidays.com
