Elddis owners with outstanding Discover Leisure warranties have been offered a helping hand by the Consett-based manufacturer.
After the UK’s largest caravan dealer network went into administration earlier this month, many caravanners were left out of pocket and struggling to get the aftersales support they sorely need.
In reaction to this, last week Bailey Caravans were the first ‘vanmaker to step in and offer customers a list of alternative dealerships.
But now Elddis has gone one better, offering customers their choice of dealership to transfer their warranty to. Elddis customers can find their five nearest approved dealerships by using the ‘Find a Retailer’ tool on the company’s website.
Anyone wishing to discuss their parts, servicing or warranty situation with Elddis is advised to call 01207 699 000, while all other Discover Leisure customers are advised to contact the administrators KPMG on 0845 617 1490.
“Elddis would like to take this opportunity to assure customers that this development is in no way indicative of the state of the leisure vehicle industry as a whole,” a company spokesperson added.
The news comes after Elddis recently announced a winter price freeze on all its touring caravan ranges, including Xplore, Avante, Odyssey, Crusader and the luxury Buccaneer collection.
