by Tom Leaning
The Camping and Caravanning Club (CCC) has announced the results of its tent, caravan and motorhome surveys in the first ever combined Owner Satisfaction Awards, run in partnership with Practical Caravan and Practical Motorhome magazines.
Leading names Hi Gear from Go Outdoors, Quechua from Decathlon, Robens, Vango, Karsten and Kampa emerged as brands with the highest satisfaction ratings in the Tent Owner Satisfaction Awards 2017.
Sprite, from UK caravan maker Swift Group, and motorhome converter Bilbo’s from Surrey were also among those manufacturers celebrated by fans of the great outdoors and camping – in all its forms.
Eighteen categories were organised into league tables, with those brands topping the league tables awarded trophies at a prestigious ceremony at The Midland Hotel, Manchester last week, hosted by Club President and TV presenter, Julia Bradbury.
Nearly 5,000 tent, caravan and motorhome owners took part in the surveys, which ran throughout the 2016 camping season and were sponsored by Club Care Insurance.
It’s the second consecutive year that the Club has run the Tent Owner Satisfaction Awards, and for 2016/17 it joined forces with Practical Caravan and Practical Motorhome magazines to survey caravan and motorhome owners.
The survey findings provide in-depth information on camping units of all types, bought and used since January 2013, and the results are published by The Camping and Caravanning Club, and by Practical Caravan and Practical Motorhome magazines.
Club President and TV presenter Julia Bradbury said: “Potential tent, caravan and motorhome buyers trust the opinions of other owners above anything else. That’s why the results of the Owner Satisfaction Awards are so important. They help fans of camping and caravanning spend their money more smartly, and help manufacturers and retailers improve their products and services.”
Robert Louden MBE, Director General at The Camping and Caravanning Club, said: “The Club is delighted to run these awards, and continue to deliver the kind of authoritative help and advice that our members, and other outdoor enthusiasts, find invaluable.”
Nigel Coppen, Group Business Development Director at Club Care Insurance, said: “We’re delighted to sponsor the combined Tent, Caravan and Motorhome Owner Satisfaction Awards. We at Club Care are passionate about providing campers with peace of mind when they’re relaxing on holiday. The survey findings are compelling and help us to better understand the needs of campers and ensure we shape our products and processes to meet their requirements.”
To view the results in full visit: www.campingandcaravanningclub.co.uk/owner-satisfaction-awards
www.campingandcaravanningclub.co.uk/owner-satisfaction-awards
